Our Reviews
Wesley L|2006 GMC Sierra
Confirmed Service Customer
3/22/2025
All work satisfactorily completed on issues requested. Jenny was very helpful in getting my payment made by credit card over the phone.
3/24/2025
We're happy you found our staff to be so supportive during your experience here at Crenwelge Motors. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
INGRAM, TX
Cassidy K|2018 Chevrolet Equinox
Confirmed Service Customer
3/27/2025
5 star service
3/28/2025
Cassidy, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
KERRVILLE, TX
Linda T|2021 GMC Acadia
Confirmed Service Customer
5/23/2025
Courteous, timely service.
5/25/2025
Linda, thank you so much for your positive comments about Crenwelge Motors! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KERRVILLE, TX
Patricia E|2020 GMC Terrain
Confirmed Service Customer
6/4/2025
It was great was in a hurry to get back to work and was nice to get me out in time.
6/5/2025
Patricia, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
KERRVILLE, TX
Jeff K|2016 GMC Yukon XL
Confirmed Service Customer
6/20/2025
Friendly people, quick service.
6/23/2025
Jeff, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
KERRVILLE, TX
Carlos O|2017 GMC Acadia
Confirmed Service Customer
6/27/2025
We have dealt with Drew Stracke in Service on several occasions who has Always been compassionate, kind, informative and patient with us. Great asset to Crenwelge.
6/29/2025
Carlos, thank you for your kind review; we are happy to pass along your comments to the team here at Crenwelge Motors! If you have any further questions, please give us a call. We're always happy to help!
KERRVILLE, TX
Curtis W|2024 GMC Acadia
Confirmed Service Customer
4/25/2025
Service reps were friendly and helpful.
4/28/2025
Curtis, we're so happy we were able to help you out! We look forward to your next visit! Take care!
HUNT, TX
Gayle C|2017 GMC Terrain
Confirmed Service Customer
6/2/2025
Polite and courteous
6/3/2025
Gayle, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
KERRVILLE, TX
Brian B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/2/2025
I have never had an issue at this location, great employees and great service
6/3/2025
Brian, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
KERRVILLE, TX
Darrell F|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/13/2025
They always get me in on time. Service is quick making my wait a breeze.
6/15/2025
Darrell, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MEDINA, TX
Enrique F|2017 Buick Enclave
Confirmed Service Customer
7/3/2025
Good
KERRVILLE, TX
Jon M|2024 GMC Canyon
Confirmed Service Customer
7/29/2025
Always a stress free visit. Staff is excellent and very courteous. Always answer all my questions. Thanks for the great service!
8/1/2025
Thank you so much for your kind words! We're thrilled to hear that your visits have been stress-free and that our team has been able to answer all your questions.
MEDINA, TX
Robert G|2021 GMC 1500 Sierra
Confirmed Service Customer
7/31/2025
Got truck in & out while keeping me updated and within the time they said.
8/1/2025
Thank you for the great feedback! We're glad we could get your truck in and out on time while keeping you updated throughout the process. We appreciate your trust and hope to see you again when you need us!
MEDINA, TX
Michael C|2022 GMC 1500 Sierra
Confirmed Service Customer
8/27/2025
Service was great the 2 hr job turned into a 5 and a half job which was no big deal I had other things to do they were very nice and friendly differently will be going back
8/27/2025
Thank you so much for your patience and understanding! We're glad to hear our team took great care of you and that you had a positive experience, even with the extended service time. Your kind words mean a lot!
FREDERICKSBURG, TX
James R|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
10/19/2025
Best experience I have ever had buying a vehicle
JOSHUA HARDEMON
10/20/2025
Thank you so much for your kind words, that truly means a lot to us! We're thrilled to hear that this was the best vehicle-buying experience you've ever had. If you ever need anything or have any questions about your new vehicle, please don't hesitate to reach out. Enjoy every mile!
INGRAM, TX
Samuel I|2017 GMC 1500 Sierra
Confirmed Service Customer
8/19/2025
Prompt service at a fair price.
8/19/2025
Hi Samuel! Thank you so much for your feedback. We're happy you had a good experience! Wishing you a great rest of your week!
KERRVILLE, TX
Darrell F|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/23/2025
My visit was quick and easy. Everything was done as advertised. Good job !
9/23/2025
Hi Darrell! Thank you so much for the kind review! We are so happy your visit was quick and easy. We appreciate your trust and are always here if you ever need anything in the future!
MEDINA, TX
Steve D|2024 GMC Sierra 3500 HD
Confirmed Service Customer
10/15/2025
Andrew was very helpful and thorough. He addressed me by my name immediately as I walked in. I was impressed because it’s been a while since I was there last.
10/15/2025
Thank you so much for the kind words! We're thrilled to hear that Andrew made such a positive impression and took the time to make you feel recognized and valued. We’ll be sure to pass along your feedback to him, it will mean a lot. We appreciate you coming back to see us and look forward to welcoming you again in the future!
COMFORT, TX
Michelle E|2018 GMC Yukon
Confirmed Service Customer
10/21/2025
Great service
10/24/2025
Thank you so much Michelle for your kind words! We appreciate your business and are always here if you ever need anything!
KERRVILLE, TX
Peggy W|2026 GMC Acadia
Confirmed Sales Customer
10/24/2025
Juliann Torres always a pleasure to deal with.
JULIANN TORRES
10/24/2025
Thank you so much Peggy for your kind words! We’re so glad you had such a great experience, JuliAnn is amazing! We truly appreciate your business and look forward to seeing you again!
INGRAM, TX
Jack M|2023 GMC Yukon
Confirmed Service Customer
11/17/2025
We do not live in the Kerrville area. We come from Colorado for Thanksgiving to celebrate with our family every year and your dealership is often one of the stops on our trip. It is clean and you are very efficient. Your employees are very, very friendly and very helpful and my wife and I thank you very much. Jack and Anita McEncroe Steamboat Springs, CO
11/17/2025
Jack and Anita, thank you so much for your kind words! We’re truly honored that you make our dealership one of your stops during your Thanksgiving visits. It’s wonderful to hear that our team, cleanliness, and service stand out to you each year. We appreciate you both and look forward to welcoming you again on your next trip! Wishing you both a wonderful Thanksgiving!
STEAMBOAT SPRINGS, CO
Mitchell M|2023 GMC Sierra 2500 HD
Confirmed Service Customer
11/27/2025
Great as always!
11/28/2025
Thank you so much for taking the time to leave a review. We're so happy you had a great experience!
KERRVILLE, TX
Darrell F|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/29/2025
Tire pressure wasn’t adjusted to spec. 60 frt- 70 rear. Paperwork showed 35 psi. Otherwise mostly a good job.
12/29/2025
Hi Darrell! We apologize for the tire pressure. Thank you for your feedback, and we will make sure this doesn't happen in the future. Wishing you a great day!
MEDINA, TX
Jon M|2024 GMC Sierra 1500
Confirmed Service Customer
10/28/2025
Always a pleasure doing business with Crenwelge motors. They treat you like family and really know cars. You trust all our vehicle needs with Crenwelge.
10/29/2025
Thank you so much for your kind words! We truly appreciate your trust and loyalty. It’s always a pleasure to serve you, and we’re proud to have you as part of the Crenwelge Motors family.
MEDINA, TX
Shannon S|2023 GMC Acadia
Confirmed Service Customer
11/2/2025
I had problems with my date and time saving via online scheduling. The service manager and service technicians still allowed me to be seen and never acted like I was an inconvenience. Excellent service everytime I come for maintenance
11/3/2025
Hi Shannon! Thank you for your thoughtful review! We’re glad our service team was able to accommodate you and provide a smooth experience despite the scheduling issue. Your continued confidence in us means a lot, and we look forward to serving you whenever you need it!
KERRVILLE, TX
Mitchell M|2023 GMC Sierra 2500 HD
Confirmed Service Customer
11/6/2025
Great as always!
11/6/2025
Hi Mitch! Thank you so much for the kind review! We hope you have a wonderful rest of your week, and we look forward to serving you the next time your GMC Sierra needs us.
KERRVILLE, TX
Brian C|2023 GMC Yukon XL 1500
Confirmed Service Customer
12/9/2025
Great job as always!!
12/9/2025
Hi Brian! Thank you for the kind review. We're so happy you had a great experience!
KERRVILLE, TX
John M|2020 GMC Acadia
Confirmed Service Customer
12/10/2025
GREAT service and techs. Glad I brought my Acadia in. Thank you, I am back tomorrow for an oil change and tire rotation.
12/15/2025
Thank you for your kind words! We’re happy to hear you had a great experience with our service team. We truly appreciate your trust and look forward to helping you again whenever you need us.
KERRVILLE, TX
John B|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/12/2025
Always great service
12/12/2025
Thank you so much for your kind review. We're so happy you've had a great experience each time!
LEAKEY, TX
Dawn D|2019 Chevrolet Equinox
Confirmed Service Customer
12/16/2025
Everything was accomplished quickly and efficiently, with no surprises. It was actually cheaper than expected.
12/17/2025
Thank you Dawn for the kind review! We really appreciate you taking the time to leave a review, and it's always so good seeing you! I'm happy you had a great experience, and we hope you have a great rest of your week!
KERRVILLE, TX
James C|2020 GMC Acadia
Confirmed Service Customer
12/31/2025
Started with an intermittent problem. Service Advisor stated that since the problem was not occurring at the time of the visit maybe we should leave well enough alone. A week later failure occurred, called Allie, she had me bring my vehicle in and it was after 5PM. I noticed the check engine was also on this time. Left my vehicle to be diagnosed and repaired. Allie dealt with the extended warranty folks and they paid all but my deposit, cool. While my vehicle was there I was notified by Onstar that my battery was in need of replacement. Battery was dead [5 yrs old] and Allie got it replaced. All in all could not have asked for a better outcome.
12/31/2025
Thank you so much for taking the time to share your experience! We’re glad we were able to take care of the issue once it reoccurred and get everything resolved for you. Allie will be especially happy to hear your kind words, she works hard to make sure everyone's taken care of. We truly appreciate your trust in us!
KERRVILLE, TX
Gayle C|2017 GMC Terrain
Confirmed Service Customer
1/5/2026
After they had already started work on my car the girl told me that my extended warranty would not cover the work they were doing. I explained to her that they had replaced a sensor one time before and the extended warranty did pay. After several phone calls and taking up my time the extended warranty did pay part of the service call. The girl should have done all of this when I went there to set an appointment up to have my car worked on.
1/8/2026
Hi Gayle, thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced. We are currently looking into this matter and will be in touch with you.
KERRVILLE, TX
Linda T|2021 GMC Acadia
Confirmed Service Customer
3/2/2026
My 2021 Acadia’s thermostat went out 2/28 as I was heading out of town. I called Crenwelge from Boerne and they said to bring it in. When I got there, Brian Conner, Service Mgr immediately looked it over, diagnosed it, and said they could have it repaired that day. I didn’t get to go out of town, but I was blessed to get my car repaired and back on the road that same day. Brian was knowledgeable, personable, and a pleasure to work with. Crenwelge…hang onto Brian Conner!!
KERRVILLE, TX
Terry H|2025 GMC Sierra 2500 HD
Confirmed Service Customer
12/31/2025
Brian Connor, service manager, went above & beyond high expectations of service, by coming to residence on short notice to get my truck started, and took it back with him to dealership for eval. Truck was relatively new & under warranty, he diagnosed small operator error issue & made it easy for me, when he didn’t have to.
12/31/2025
Thank you so much for taking the time to share your experience! We’re proud of Brian Connor and the outstanding service he provides. We appreciate your trust in our service team and look forward to helping you again in the future.
BOERNE, TX
Donnie G|2024 GMC Sierra 1500
Confirmed Service Customer
1/6/2026
Great staff and excellent service.
1/8/2026
Hi Donnie! Thank you so much for your kind words! We’re glad you had a great experience, and we truly appreciate your support.
KERRVILLE, TX
Judy V|2021 GMC Acadia
Confirmed Service Customer
1/20/2026
Customer service was above and beyond the normal level.
1/29/2026
Thank you so much for the kind words! We truly appreciate your feedback and are glad our team could provide above-and-beyond customer service.
KERRVILLE, TX
Samuel I|2026 GMC Yukon
Confirmed Sales Customer
2/15/2026
They had the vehicle that I wanted, and gave me a good price.
JOSHUA HARDEMON
2/16/2026
Thank you for your kind words! We’re so glad we had the vehicle you were looking for, and we hope you enjoy your new ride!
KERRVILLE, TX
Judson M|2025 GMC Sierra 1500
Confirmed Service Customer
2/23/2026
Good communication regarding upcoming warranty service
KERRVILLE, TX
Judson M|2025 GMC Sierra 1500
Confirmed Service Customer
3/5/2026
Courteous employees. Explained work performed in detail.
3/5/2026
Thank you for your feedback! We’re happy to hear that our team was courteous and made sure the work was explained clearly. We appreciate your trust and look forward to helping you again in the future.
KERRVILLE, TX
Cecillia H|2026 GMC Acadia
Confirmed Sales Customer
3/5/2026
Josh, our sales representative, did a wonderful job of providing all the information we needed to decide on the vehicle we chose, without being the least bit pushy, which was much appreciated. And the sales manager was very helpful and proficient at getting the paperwork taken care of. An all around positive experience. *****
JOSHUA HARDEMON
3/9/2026
Thank you so much for your kind review! We're thrilled to hear that Josh provided the information you needed while making the process comfortable and pressure-free. We're also glad our sales manager was able to make the paperwork process smooth and efficient. We truly appreciate you choosing us and hope you’re enjoying your new vehicle! Please don’t hesitate to reach out if we can help with anything in the future.
KERRVILLE, TX